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Message-ID: <1ea1yp0.1frd0uqfzgnqoN%jwgh@earthlink.net>
Newsgroups: alt.tech-support.recovery
Subject: Fun Luser Tricks
From: Jacob Haller <jwgh at earthlink.net>
Date: Wed, 3 May 2000 11:11:44 -0400
All guaranteed true.
  1. Taking a whopping big screenshot and sending it to support via email. (Pretty pedestrian, I know.)
  2. Taking a whopping big screenshot and sending it to support via email. On opening the screenshot it turns out to be a screenshot of a log file opened in Wordpad.
  3. Sending a screenshot of a nondelivery notification they got as a result of some email they sent.
  4. Reading a long error message into computer microphone. Sending the result to support via email (using PureVoice or SpeechMail or some such).
In that final case, the management-approved response is "I'm sorry, my computer does not have a sound card." For the first three cases, the management-approved response is "Please do not send large graphics files to support." (Unfortunately "I'm sorry, my computer doesn't have a video card" isn't too convincing.)

-jwgh

-- 
"What's a beast without an algorithm?"
         - Stanislaw Lem, /The Cyberiad/

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